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ProTrak International Announces New CRM Release - Emediawire (press release)
01-11-2007New York, NY (PRWeb) January 11, 2007 -- ProTrak International announced the release of ProTrak Advantage CRM 4.5. Scheduled for release in early 2007, version 4.5 includes new features that greatly enhance the user's experience and overall functionality of ProTrak's out-of-the-box CRM solution for investment managers, funds-of-hedge funds, hedge funds and private equity firms. As usual, many of the new features are derived from suggestions of ProTrak's growing global user community. A major emphasis of ProTrak's development effort is the provision of additional "tools" that give users more control over their ProTrak desktop without requiring IT support. A few of the new enhancements included in version 4.5 are: • New user customization options that allow users to set different background colors for the main profile windows and each data "pane" for better readability, to hide or view individual columns in each data pane and to select different "themes" for the main profile screens. • Users may now attach Crystal reports, Excel reports and/or other external reports directly to the ProTrak main menu for instant one-click execution. • ProTrak administrators may now specify default values and/or calculated values for individual data fields. • In addition to ProTrak's comprehensive security controls, security - more available
Savaria Concord Implements Soffront CRM To Improve Sales, Lead ... - Emediawire (press release)
01-11-2007Fremont, CA (PRWeb) January 11, 2007 -- Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Savaria Concord Lifts Inc., has implemented Soffront CRM as an on-demand application to automate sales and lead distribution to partners. Savaria Concord Lifts, one of North America's leading accessibility companies, provides home elevators, wheelchair lifts and stair chairs that facilitate mobility of people with special needs. Prior to Soffront, leads were manually downloaded from automatically generated .txt files into Microsoft Access and then distributed to the appropriate dealers. This process was highly inefficient and not feasible once the size of the company expanded. We needed a more efficient way to automatically manage leads from multiple web sites. "Savaria Corporation acquired Concord Elevator, Inc. in 2005, thereby doubling our business volume and the amount of leads we receive," explained Ian Clark, marketing manager, Savaria Concord Lift. "Prior to Soffront, leads were manually downloaded from automatically generated .txt files into Microsoft Access and then distributed to the appropriate dealers. This process was highly inefficient and not feasible once the size of the company expanded. We needed a more efficient way to automatically manage leads from multiple web sites." According to Clark, they - more available
Microsoft widens partner access to next CRM release - Computerworld Malaysia
01-11-2007Microsoft is giving some of its partners early access to the next major release of its CRM software, code-named “Titan”.By China MartensIDG News Service (Boston Bureau)Updated: Jan 11, 2007 04:24 PMMicrosoft Corp. is previewing the next major version of its Dynamics CRM (customer relationship management) software, code-named "Titan," with a growing number of its partners in the run-up to the mid-2007 product release. Microsoft announced the move Wednesday. "We said last summer that Titan will be out in summer 2007 and it will," said Brad Wilson, general manager of Microsoft Dynamics CRM. Titan, which will probably be officially known as Dynamics CRM 4.0 will be the first Microsoft CRM release based on a multitenant architecture and using a single code base to support three types of usage – on-premise, hosted by partners or Microsoft. The Microsoft-hosted offering will be called Dynamics Live CRM, the third member of the vendor's growing Live software-as-a-service (SAAS) product family, joining Windows Live and Office Live. Multitenancy is the ability of a SAAS vendor to host multiple customers' applications on a single server instead of dedicating servers to individual customers. Since multitenancy requires fewer servers, it's a cheaper way for vendors to run their hosting - more available