ONYX Software
www.onyx.com
One of the big boys of CRM and SFA software, Onyx Software organizes everything from information to processes to customer interaction. No stone is left unturned when you are using Onyx’s solutions. Onyx breaks up their offerings into three categories: Customer Management, Process Management and Performance Management.
Onyx Customer Management
With Onyx Customer Mannagemet you can align customer experiences across organizational boundaries. In lay terms, this can provide you and your business with a complete picture of what each customer represents to your business.
Onyx Process Management
Onyx Process Management is a robust and flexible platform that allows companies to automate, manage and evolve business processes to optimize performance and increase agility. The focus is to do this without huge disruptions or expenditures by your company. Their easy-to-use tools for designing processes and forms, creating business rules and integrating tasks help you model, execute and modify workflows.
Onyx Performance Management
Onyx Performance Management is tightly integrated with Onyx Customer Management, so companies can leverage their pre-built customer reports, cubes and templates to quickly get a picture of key customer information. Or take advantage of the easy-to-use tools to customize report creation and delivery, from managed reports, dashboards and online analysis, to self-service reporting and queries.
New York, NY (PRWeb) January 11, 2007 -- ProTrak International announced the release of ProTrak Advantage CRM 4.5. Scheduled for release in early 2007, version 4.5 includes new features that greatly enhance the user's experience and overall functionality of ProTrak's out-of-the-box CRM solution for investment managers, funds-of-hedge funds, hedge funds and private equity firms. As usual, many of the new features are derived from suggestions of ProTrak's growing global user community. A major emphasis of ProTrak's development effort is the provision of additional "tools" that give users more control over their ProTrak desktop without requiring IT support. A few of the new enhancements included in version 4.5 are: • New user customization options that allow users to set different background colors for the main profile windows and each data "pane" for better readability, to hide or view individual columns in each data pane and to select different "themes" for the main profile screens. • Users may now attach Crystal reports, Excel reports and/or other external reports directly to the ProTrak main menu for instant one-click execution. • ProTrak administrators may now specify default values and/or calculated values for individual data fields. • In addition to ProTrak's comprehensive security controls, security - more available
Fremont, CA (PRWeb) January 11, 2007 -- Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Savaria Concord Lifts Inc., has implemented Soffront CRM as an on-demand application to automate sales and lead distribution to partners. Savaria Concord Lifts, one of North America's leading accessibility companies, provides home elevators, wheelchair lifts and stair chairs that facilitate mobility of people with special needs. Prior to Soffront, leads were manually downloaded from automatically generated .txt files into Microsoft Access and then distributed to the appropriate dealers. This process was highly inefficient and not feasible once the size of the company expanded. We needed a more efficient way to automatically manage leads from multiple web sites. "Savaria Corporation acquired Concord Elevator, Inc. in 2005, thereby doubling our business volume and the amount of leads we receive," explained Ian Clark, marketing manager, Savaria Concord Lift. "Prior to Soffront, leads were manually downloaded from automatically generated .txt files into Microsoft Access and then distributed to the appropriate dealers. This process was highly inefficient and not feasible once the size of the company expanded. We needed a more efficient way to automatically manage leads from multiple web sites." According to Clark, they - more available
Microsoft is giving some of its partners early access to the next major release of its CRM software, code-named “Titan”.By China MartensIDG News Service (Boston Bureau)Updated: Jan 11, 2007 04:24 PMMicrosoft Corp. is previewing the next major version of its Dynamics CRM (customer relationship management) software, code-named "Titan," with a growing number of its partners in the run-up to the mid-2007 product release. Microsoft announced the move Wednesday. "We said last summer that Titan will be out in summer 2007 and it will," said Brad Wilson, general manager of Microsoft Dynamics CRM. Titan, which will probably be officially known as Dynamics CRM 4.0 will be the first Microsoft CRM release based on a multitenant architecture and using a single code base to support three types of usage – on-premise, hosted by partners or Microsoft. The Microsoft-hosted offering will be called Dynamics Live CRM, the third member of the vendor's growing Live software-as-a-service (SAAS) product family, joining Windows Live and Office Live. Multitenancy is the ability of a SAAS vendor to host multiple customers' applications on a single server instead of dedicating servers to individual customers. Since multitenancy requires fewer servers, it's a cheaper way for vendors to run their hosting - more available
