CRM Companies

Customer Relationship Management News Blog

Archive for the 'CRM Discussion' Category

CRM Companies is back

Wednesday, October 10th, 2007

Okay, sorry about the long disappearing act, but suffice it to say that we will be posting a lot more news on the ever changing CRM marketplace. It seems that over the past few years a lot has changed in the world of CRM and part of the emphasis has been on niche CRM solutions. […]

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Open Source CRM Software Makes Inroads

Friday, March 24th, 2006

I am a firm believer in the whole Open Source movement to aid in the development of new software as well as expanding the capabilities of an existing system. CRM software companies may not be aware that open source CRM platforms are making serious inroads into the lower-level software market segments today.
It may be […]

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Microsoft CRM VARs Need Help?

Tuesday, March 21st, 2006

I guess it is not too surprising that a recent study points to the fact that many CRM “professionals” who peddle warez from companies like Microsoft, Siebel, and others could use a page from their own playbook. It seems that many follow-up suveys show that CRM VARs would not get the repeat-business nod from their […]

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What is CRM Software?

Wednesday, March 8th, 2006

What is CRM software anyway? I mean, how do we define what make a particular application worthy of the CRM label or not? Does it have to have a picture of someone like this lady to be called CRM software? CRM stands for Customer Relationship Management. To me, that makes any piece of software that […]

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CRM Trends 2006

Thursday, March 2nd, 2006

Forrester Research is known as the premier source for coverage of trends that affect the online world. They have been at it the longest and they do a great job. They just reported on where they see CRM in 2006 and the trends that will drive the market.
The report also predicts that CRM license revenue […]

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Salesforce.com Get’s Downgraded

Monday, January 9th, 2006

Robert W. Baird & Co. has downgraded shares from Salesforce.com Inc. from “Outperform” to “Neutral” noting that the stock appears to be fully valued.  Translation, the “street” has figured out how much the stock is worth and there is no more upside in […]

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Dow Jones Wealth Manager Direct Launches

Wednesday, September 28th, 2005

Dow Jones Announces Launch Of “Dow Jones Wealth Manager Direct” To Serve Branch Offices and Independent Financial Advisers
Fully Hosted Solution Facilitates Meaningful Client Contacts To Build Relationships and Assets Under Management
NEW YORK (Sept. 27, 2005) — Dow Jones & Company (NYSE: DJ) today announced the launch of “Dow Jones Wealth Manager Direct,” a relationship-building solution […]

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Best Practices

Monday, August 22nd, 2005

Ok, so this morning I am tempted to write about some best practices, but not because that is truly what I enjoy doing. Rather, it is because during the course of my regular weekday morning routine, I read headlines on internet news sources for things like CRM and Sales Force Automation. What is intriguing […]

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