Cognos Eyes SAP
The big boys of CRM are under attack. Well, maybe not, but companies like Cognos are going after their big compeititors like SAP with their latest release of Cognos 8.
Cognos has updated its Cognos 8 business intelligence (BI) suite to add search technology to its flagship product. The new Cognos Go search capability offers users a way to use key words to search through BI content. Cognos Go, which works with Cognos 8, searches the full content of BI reports, not just report titles and metadata descriptions, and uses fuzzy logic and word stemming to fine-tune search terms, Cognos says. It also indexes BI content and can publish that content to XML, which allows it to be used with other applications. The new version of Cognos 8 is more tightly integrated with Microsoft Office and supports PowerPoint. It provides enhanced support for SAP NetWeaver, including improved integration with the NetWeaver Enterprise Portal. Cognos is also offering new report packs for MySAP and Siebel CRM applications. In addition, the new version includes report packs for mySAP (R/3) and Siebel CRM that allow users to combine historical data from a data warehouse with current data from those applications in a single report or dashboard.
tags: cognos, crm, help+desk, sap