Real Estate Software Provider + Parature = Money in the Bank
Who said that the CRM market is not growing every day? This is one example of how a relatively small real estate company has been able to put a sizeable dent in the number of customer service inquiries they receive every day, simply by implementing one of the top help desk solutions on the market today.
Parature, provider of award-winning, on demand customer support and Help Desk software, announced today that SharperAgent, provider of contact management marketing solutions to real estate agents and brokerage firms, has implemented Parature’s Customer Support Solution. SharperAgent recognized almost immediate results after deploying Parature’s solution, including a decrease in the overall number of tickets submitted by clients from a daily average of 370 to approximately 100, due to an increase in the use of self-service tools.
CRM, Help+Desk, Customer+Service, Parature, Real+Estate
tags: crm, customer+service, help+desk, parature, real+estate